Computicket is spamming me

Since last night I have received multiple copies of an e-mail from Computicket to each of my e-mail accounts, suggesting that I should be wildly excited that the stage production of The Lion King is coming to South Africa, and that I should rush to book my tickets.  There are several annoying things about this.

  • I have no interest in this show.
  • It is being presented in a theatre roughly 1,800km from where I am.
  • I have never asked Computicket to include me in any mailing lists.
  • I am receiving the message through several e-mail accounts that I have never given to Computicket.
  • The e-mails display no indication of how I can unsubscribe from further notifications, something I understood to be a requirement under South African law.

If this show is as popular internationally as they suggest I see no need for this spam campaign.  I’m sure they could fill all the seats by sticking to conventional advertising methods.

One response to “Computicket is spamming me

  1. Steve Stander

    According to the ECT Act there are a few things you can do.

    Send them this

    On [insert date here], I received the following message from you:

    | Blah, blah, blah

    Since this is a commercial message, and since I have not requested to
    be placed on your mailing list, this message constitutes an unsolicited
    communication in terms of section 45 of the Electronic Communications
    and Transactions Act (Act 25 of 2002).

    In terms of section 45(4) of this Act, this message serves as
    notification that I do not wish to receive any further communications
    from you. Failure to comply with this request constitutes a criminal
    offense in terms of the ECT Act.

    Additionally, I hereby request that you immediately disclose where you
    obtained my contact details, as per section 45(1) of the ECT Act.
    Failure to respond to this request also constitutes a criminal offense.

    [Optional paragraph:
    I note that your original message did not provide me with an option to cancel my subscription to your mailing list, as required by section 45(1) of the Act. This means that you may already have committed an offense in terms of section 45(3) of the Act, and may be subject to prosecution.

    Should you wish to familiarise yourself with the relevant legislation, or check my facts, a copy of the ECT Act is available on-line via the Government’s web site:

    Your co-operation in this matter will be appreciated,

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